Processing Time:

• Orders are processed within 1-2 business days.
• Weather-Dependent Shipping: We keep an eye on the forecast and may delay shipments during extreme heat or cold to ensure product quality. 
• You’ll get an email with tracking info as soon as your order is on its way.

Shipping Rates & Delivery:

• Flat Rate Shipping & Handling – Just $5: We charge a simple $5 fee at checkout to help offset the real cost of shipping and handling. It covers more than just postage—it helps ensure your order is packed with care, protected during transit, and delivered reliably to your door. While the actual shipping cost is often much higher, we cover the rest, so you don't have to.
• Need it faster? We’ve got expedited shipping options at checkout.

International Shipping:

• We do not offer international shipping. If you are interested in purchasing Ayoh internationally, please email us at hello@ayohfoods.com. 

Order Tracking:

• Once your order ships, you'll receive a tracking number via email. Use it to keep tabs on your package’s journey to you.

Lost or Damaged Packages:

• If your package is lost or arrives damaged, reach out to us at hello@ayohfoods.com, and we’ll make it right.